Privacy Policy

Account information

• Name, email address, email verification status, avatar or profile image if provided by Google sign-in, and account identifiers.
• Password credentials are stored in hashed form when you sign up with email and password.
• Session, authentication, and security information used to keep you signed in and protect your account.

• Create and manage accounts, sessions, and email verification.
• Generate sticker packs from uploaded images and selected prompt templates.
• Process credit deductions, automatic credit returns on failed generations, purchases, billing records, and abuse prevention.
• Store generation history and make results available for download.
• Send transactional emails, such as verification, password reset, purchase, and service messages.
• Provide support, respond to requests, and enforce our Terms.
• Improve product quality, reliability, security, and user experience.
• Analyze site usage and diagnose performance issues when analytics tools are configured.
• Comply with legal obligations and protect the rights, privacy, safety, and property of SnapSticker, users, and others.

You are responsible for the images you upload. If an image includes another person, you must have the right and consent to upload and use that image. Do not upload private, sensitive, intimate, or identifying images of another person without authorization.

SnapSticker processes uploaded images to provide the generation service. We may remove content, restrict accounts, or cooperate with lawful requests if we believe content violates privacy, publicity, copyright, safety, or other rights.

We do not sell personal information. We share information only as needed to operate, secure, improve, and support SnapSticker, or as required by law.

We keep information for as long as needed to provide SnapSticker, maintain account and billing records, comply with legal obligations, prevent fraud or abuse, resolve disputes, and enforce agreements.

Generation history, uploaded images, generated images, prompts, and metadata may be retained while your account is active or as needed for product operation, download access, abuse review, and debugging. Payment and credit ledger records may be retained longer for accounting, tax, fraud prevention, and legal reasons.

You may request deletion by contacting us. Some records may remain if retention is required by law, security, fraud prevention, or legitimate business recordkeeping.

SnapSticker uses essential cookies for authentication, session management, security, and preferences. We may use analytics tools such as Google Analytics with IP anonymization and Microsoft Clarity if configured in production.

You can control cookies through your browser settings. Disabling essential cookies may prevent sign-in, generation, payment, or account features from working.

• You may request access, correction, deletion, or portability of your personal information, subject to legal and technical limitations.
• You may unsubscribe from marketing emails using the unsubscribe link where available.
• You may choose not to provide certain information, but some features may not work.
• Depending on your location, you may have additional rights under privacy laws such as GDPR, UK GDPR, CCPA/CPRA, or similar laws.
• We do not sell personal information or knowingly share it for cross-context behavioral advertising as those terms are commonly used under California privacy law.

SnapSticker is not intended for children under 13. Users under 18 may use SnapSticker only with permission from a parent or legal guardian. If you believe a child under 13 has provided personal information, contact us so we can take appropriate action.

SnapSticker and our service providers may process information in countries other than where you live. Those countries may have different privacy laws.

We use reasonable technical and organizational measures to protect information, but no online service can guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page.

Questions or privacy requests can be sent to support@snapsticker.ai.